All orders with multiple units of fabric
will be sent in one continuous length.
More info on fabric units and sizes
can be found
Mail order info & shipping charges are explained here!
Terms & Conditions
By placing an order with Tikki Limited you will be deemed to have agreed to these Terms and
If you are unhappy with any aspect of the terms below, please email us
before placing an order.
Prices and availability of goods is subject to change without notice.
charge will be added to your order value where appropriate, please see
delivery times and charges for more
Web shop stock levels: Please note that we are a trading brick &
mortar shop and not solely an Internet business.
Although we try our very hardest to update the web site daily, it is sometimes impossible to keep the stock
levels in our web shop absolutely accurate, as all items are also available to visiting customers in
the in our Kew store.
Please note that we usually cannot send any orders
on Saturdays or during shop closures - please check the opening times on the
home page if in any doubt.
If the shop is closed when your order arrives, the order will be posted during
the three first opening days after the closure.
Thank you for your understanding.
Payment and Taxes (VAT)
Credit card and PayPal payments are accepted through this web
site. We do not accept cheques.
quoted on this website are shown in sterling pounds (£) and are inclusive of
If requested we can refund the VAT on
non-EU international online orders of £100 or over. A £10
administration charge applies to all VAT refunds we process.
Please note that we cannot
refund any VAT on purchases made in person in the shop.
are happy to ship overseas with Royal Mail insured airmail and charge the actual shipping cost plus a £2.50
Please note that all customs
and/or import duties and/or taxes levied at the destination country will be the
VAT refunds: please see above.
We hope that you are satisfied with
your products and don't have to return anything.
But, we are happy to refund any stock items should you not be entirely happy with your purchase.
You may return the
product to us within 7 days of receipt.
We will offer you an exchange or a refund provided that the product is returned
unused, unopened and in perfect condition together with the receipt.
Unfortunately we cannot refund any postage costs
unless there is a fault, in which case we will also refund the
We do not offer a refund nor exchange on
SALE items unless there is a fault which was not marked.
How to make Returns
You will be required to pay for the return postage of the product to us at:
293 Sandycombe Road
Greater London TW9 3LU
When returning items, please obtain proof of posting, as we cannot accept
responsibility for any packages lost in the mail.
Conformity Of Goods
While the colour reproduction of the products is a close representation, we
cannot accept any responsibility for any variation in colour
caused by the
browser software or computer system used by the customer.
Copyright and Trademark
All designs, pictures
and contents of this web site are copyright of Tikki Limited (UK).
Company Registration Number 6423920
VAT Registration Number 919
Phone 0208 9488462
2008 Tikki Limited
All Rights Reserved.