Newsletter posted on April 12th, 2019

 

 

Hello and thank you for opening this newsletter...

SALE

All haberdashery, threads, ribbons, rulers, zips, hardware and such items are now 50% OFF in the Kew shop ONLY.

We will also give a 25% off on all pre-cut Fat Quarters in the Kew shop.

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The fabric sale is still suspended until such a time when all online sale orders have been dealt with.

However, the fabric is available at normal prices.

 

IF YOU HAVE NOT RECEIVED YOUR ORDER YET, PLEASE READ

Others can ignore this section please.

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UPDATE from the fabric cutting factory!

We are very grateful for your amazing orders - THANK YOU.

We have literally received more orders in two days than we had during the whole of last year! No kidding!!! Does that begin to explain how busy we are at the moment - we are picking & cutting fabrics as fast as we can and have even drafted friends in to help.  Many items have already sold out - this was of course the whole point with the closing down sale - we want things to sell out! It's not great news for you though, so we are very sorry if items will be/were sold out from your order.

* * *

We need to be able to process the remaining orders even quicker, so here's what we will be doing at pur discretion from now onwards without contacting you first:

* we will send all items which are in stock and refund what's not.

* if there's less left than the qty you ordered, it will be sent & a refund will be issued for the difference.

* the minimum order was 50cm - if your order includes 25cm items, we will either delete them or use any refunds from other items to top them up to 50cm at our discretion.

* if the order is huge and/or valuable - the only way we can send it is by Parcelforce.
We will either deduct such extra fees from any refunds due or ask you for more funds.

If you do not agree with these terms, then we will need to know, so that we can cancel & refund your order. Please get in touch with us now if you want to cancel.

Many thanks for your order, understanding & patience.

The Tikki Team

Best wishes from The Tikki Team 

    

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293 Sandycombe Road, Kew Gardens, West London (Surrey), TW9 3LU, England, UK